LEGAL

Refund Policy

We stand behind our work. Learn about our satisfaction guarantee and refund process.

Overview

At Boost4Game, we're committed to delivering measurable performance improvements. If we don't deliver on our promise, we'll make it right.

Service Guarantee

All our optimization services include a 14-day warranty:

  • If you experience any issues related to our optimization within 14 days, contact us
  • We'll schedule a free support session to resolve the problem
  • If the issue cannot be resolved, we'll discuss partial or full refund options

Refund Eligibility

To be eligible for a refund, you must:

  • Request the refund within 14 days of your optimization session
  • Describe the issue and provide evidence if possible (screenshots, benchmarks)
  • Allow us one attempt to fix the issue before requesting a refund
  • Not have made significant hardware or software changes since optimization

Non-Refundable Services

The following are not eligible for refunds:

  • Services completed successfully with documented improvement
  • Custom mod development after delivery of the final product
  • Services where issues were caused by user changes after optimization
  • Requests made more than 14 days after the service session

Refund Process

To request a refund:

  1. Contact us at support@boost4game.net or via Telegram/Discord
  2. Describe the issue and provide relevant details
  3. Our team will review your case within 24-48 hours
  4. If approved, refunds are processed within 3-5 business days

Questions?

If you have questions about our refund policy, please reach out to support@boost4game.net and we'll be happy to help.

Last updated: January 2025