Overview
At Boost4Game, we're committed to delivering measurable performance improvements. If we don't deliver on our promise, we'll make it right.
Service Guarantee
All our optimization services include a 14-day warranty:
- If you experience any issues related to our optimization within 14 days, contact us
- We'll schedule a free support session to resolve the problem
- If the issue cannot be resolved, we'll discuss partial or full refund options
Refund Eligibility
To be eligible for a refund, you must:
- Request the refund within 14 days of your optimization session
- Describe the issue and provide evidence if possible (screenshots, benchmarks)
- Allow us one attempt to fix the issue before requesting a refund
- Not have made significant hardware or software changes since optimization
Non-Refundable Services
The following are not eligible for refunds:
- Services completed successfully with documented improvement
- Custom mod development after delivery of the final product
- Services where issues were caused by user changes after optimization
- Requests made more than 14 days after the service session
Refund Process
To request a refund:
- Contact us at support@boost4game.net or via Telegram/Discord
- Describe the issue and provide relevant details
- Our team will review your case within 24-48 hours
- If approved, refunds are processed within 3-5 business days
Questions?
If you have questions about our refund policy, please reach out to support@boost4game.net and we'll be happy to help.
Last updated: January 2025